The use of ActivityInfo in the Response to the Syrian Crisis by UNHCR in Jordan
UNHCR has a lasting presence in Jordan. Today, with around 670,000 registered refugees in the country - result of the impact of the Syrian Crisis - and with almost 100.000 registered refugees of other nationalities, the organization collaborates with the government and other organizations in the Refugee Response Plan.
UNHCR Jordan was the first UNHCR field office to adopt ActivityInfo as a monitoring software for the progress of the activities of the partner organizations. ActivityInfo is being used up until today to track the progress of the activities and the objectives of each sector and each partner.
By linking the platform to other systems, UNHCR Jordan creates information products that facilitate the coordination between partners and is able to track the funding received by each partner in relation to the progress of each activity.
The organization has also collaborated with the team of ActivityInfo multiple times to create new features and to adjust the platform to the needs of the programme.
Mr. Firas Alsagban, working as Associate Information Management Officer with UNHCR Jordan, part of the interagency coordination unit since 2016 and working with UNHCR since 2008, facilitated the creation of this Case Study by offering his insights on how the tool is being used by the field office.
Mr. Murad Alsamhouri, Associate Information Management Officer in UNHCR Jordan, working with UNHCR since 2013, has also contributed in the creation of this Case Study by providing information on how the tool was used in the first years and by explaining the technical side of connecting ActivityInfo to external systems.Get the Full Case Study
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